When an international student is of the opinion that an educational institution has violated the provisions of the Code of Conduct, he or she may lodge a complaint with that institution. If the student is not satisfied with the outcome of the internal complaints procedure, the student may file a complaint with the National Commission. Other educational institutions may also file a complaint with the Commission, just like the Immigration and Naturalisation Service (Dutch: IND). Please find below the decisions that were translated into English. Not all decisions have been translated into English, please see the Dutch page for a complete list of decisions. If you have any questions about a Dutch decision, please contact us.